Internal seats$9 / seat / mo
Predictable pricing
Plans that scale with your operations
Every core capability on every paid plan. Unlimited seats. Tier upgrades raise limits and unlock advanced features — or buy them as add-ons. For Enterprise, see below.
Starter
For small teams getting traceability off the ground.
$99/ month
5 internal seats
$9 / additional seat / month
External users (suppliers, auditors, regulators, consumers) always free
1 site included:
- 30 product variantsAcross all SKUs, sizes, and pack variations
- 100,000 events / month$0.02 per additional 1,000 events
- 25 supplier records$0.20 per additional record / month
- Full Traceability suiteEPCIS 2.0 events, batch / lot tracking, recall workbench, parent-child aggregation
- Full HACCP suitePlan authoring, CCP monitoring, corrective actions, audit reports
- Compliance & RegulatoryAutomated monitoring, GFSI standards, audit scheduling
- DPP scan analyticsGeo + time metrics on consumer DPP page scans
- Basic supportEmail + Community
GrowthMost popular
For businesses scaling sites and suppliers.
$299/ month
25 internal seats
$9 / additional seat / month
External users (suppliers, auditors, regulators, consumers) always free
Everything in Starter, plus:
- 4 additional sites = 5 sitesManage multiple production or distribution locations
- 100 product variants$0.30 per additional variant / month
- 1,000,000 events / month$0.015 per additional 1,000 events
- 100,000 API calls / day$0.01 per additional 1,000 calls
- Webhooks & event streamingReal-time outbound events to your ERP / BI / partner systems
- GS1 Digital Link on own domainHost DPP URLs on your own subdomain
- 500 supplier records$0.10 per additional record / month
- Priority supportEmail + Chat + Community
Premium
For established operations at higher volume.
$899/ month
100 internal seats
$9 / additional seat / month
External users (suppliers, auditors, regulators, consumers) always free
Everything in Growth, plus:
- 45 additional sites = 50 sitesMulti-region operations and distribution — $19 per additional site / month
- 500 product variants$0.18 per additional variant / month
- 10,000,000 events / month$0.01 per additional 1,000 events
- Unlimited supplier recordsNo record-count cap
- Advanced analytics + AI risk insightsPredictive risk, anomaly detection, supplier scoring
- Advanced supportEmail + Chat + Community + Call
What you see is what you pay
Every self-serve plan is billed by card or mobile money. The processing fees our providers charge are absorbed by Traceage — never passed on, never a surprise line item at checkout.
Stripe
Card payments worldwide — 2.9% + $0.30 per charge, on us.
Paystack
Cards & mobile money across Africa — from 1.5% per charge, on us.
Everything in Premium, plus:
- Unlimited sitesAcross regions and legal entities
- Unlimited products and eventsNo platform-imposed caps; usage negotiated per contract
- White-label & OEM resellStandalone branded deployment with resell rights
- On-prem deploymentYour infrastructure, our platform
- Custom or private ledgerBring your own blockchain — Hyperledger, custom EVM, or alternative public chains, alongside or instead of the default Polygon anchor
- SSO / SCIM + custom rolesEnterprise identity stack with granular RBAC
- Custom AI models + custom SLAsBespoke training and contract terms
- Dedicated supportDedicated CSM + 24/7 Channels
All plans include
- GS1 EPCIS 2.0 export
- Multi-tier supply chain mapping
- Custom branding (logo + colours)
- Mobile-ready UI + offline capture
Qualifying non-profits and small businesses in funded regions can apply for a grant-funded free Starter seat — approval typically within 5 business days. Apply →
Currently in private beta — all plans free until the beta ends. Subscribe in the post-beta window to lock the first 12 months at Starter: $49, Growth: $199, and Premium: $499. Features marked Coming soon ship throughout the beta — and continue rolling out post-beta.
Add-ons
Buy what you need on any tier. Volume add-ons raise limits; capability add-ons unlock advanced functionality.
Volume add-ons
Storage$1.50 / GB / mo
IoT devices$1.20 / device / mo
Sites$19 / site / mo
Capability add-ons
Supplier AI risk scoring
$150 / moAI-powered supplier risk assessment.
Carbon / Scope-3 emissions tracking
$150 / moESG and sustainability footprint reporting.
EUDR / deforestation compliance pack
$150 / moGeolocation due-diligence statements.
SCIM provisioning
$150 / moAutomated user provisioning and deprovisioning.
Custom roles & granular RBAC
$150 / moBeyond the standard role templates.
Custom API & ERP integration
$2,000 / buildOne-time build fee per custom integration.
Region-pinned data residency
Pin your organization's data to a chosen geographic region. Compute, storage, backups, event streams, and observability all stay in that region. This is the standard architecture for regulated multinational customers and government-sector deployments.
Starts at $1,999 / mo
billed annually
What's included
- Region of your choice — EU, US, UK, CA, ME, Africa, APAC
- In-region database, backups, object storage, event streams, logs
- Updated DPA and transfer impact assessment for your jurisdiction
- Per-region SOC 2 scope and audit-ready evidence
- Region-aware deployment and on-call coverage for your timezone
- Annual contract with dedicated onboarding
Per-tenant pricing. Multi-region or high-volume deployments — contact sales for a custom quote.
Compare plans
Capabilities across Starter, Growth, Premium, and Enterprise — aggregated from each feature page. Sections are expanded by default; click a section header to collapse.
| Capabilities | Starter $99/mo Get started | Growth $299/mo Get started | Premium $899/mo Get started | Enterprise Custom Talk to sales |
|---|---|---|---|---|
| Traceability | ||||
EPCIS 2.0 event capture | Included | Included | Included | Included |
Parent-child aggregation | Included | Included | Included | Included |
Recall workbench | Included | Included | Included | Included |
Cold-chain telemetry | Limited | Included | Included | Included |
Component genealogy | Included | Included | Included | Included |
EU DPP-ready exports | Included | Included | Included | Included |
Product variants | 30 | 100 | 500 | Unlimited |
Events / month | 100,000 | 1,000,000 | 10,000,000 | Unlimited |
| HACCP & Quality | ||||
| Plans & monitoring | ||||
Industry HACCP templates | Included | Included | Included | Included |
CCP monitoring & alerts | Limited | Included | Included | Included |
Corrective action workflow | Limited | Included | Included | Included |
IoT sensor integration | Included | Included | Included | Included |
| Documents & audits | ||||
Audit report generation | Limited | Included | Included | Included |
Document control & versioning | Limited | Included | Included | Included |
Mobile inspections with photo evidence | Included | Included | Included | Included |
| Supplier & PRP | ||||
PRP management | Included | Included | Included | Included |
Supplier KYC/KYB linkingComing soon | Not included | Limited | Included | Included |
| Compliance & Regulatory | ||||
Automated compliance monitoring | Included | Included | Included | Included |
GFSI standards (BRCGS / SQF / FSSC 22000) | Included | Included | Included | Included |
Evidence library | Included | Included | Included | Included |
Regulatory submission generation | Limited | Included | Included | Included |
Audit scheduling & tracking | Included | Included | Included | Included |
Document control & versioning | Limited | Included | Included | Included |
Multi-framework support | Limited | Included | Included | Included |
Custom framework mappingComing soon | Not included | Not included | Included | Included |
EUDR / deforestation packComing soon | Not included | Not included | Included | Included |
KYC / KYBComing soon | Not included | Included | Included | Included |
| Supplier management | ||||
Supplier database | Included | Included | Included | Included |
Self-service supplier portal | Limited | Included | Included | Included |
Performance scorecardsComing soon | Not included | Included | Included | Included |
Onboarding workflows + SAQ | Limited | Included | Included | Included |
Risk scoringComing soon | Not included | Limited | Included | Included |
Supplier records | 25 | 500 | Unlimited | Unlimited |
| Digital Product Passport | ||||
| Generation | ||||
DPP creation | Included | Included | Included | Included |
GS1 Digital Link URLs | Included | Included | Included | Included |
GS1 Digital Link on own domain | Not included | Included | Included | Included |
NFC tag pairingComing soon | Not included | Included | Included | Included |
Bulk QR generation per batch | Included | Included | Included | Included |
Multi-language consumer pagesComing soon | Not included | Limited | Included | Included |
DPP scan analytics | Included | Included | Included | Included |
DPPs issued / month | Unlimited | Unlimited | Unlimited | Unlimited |
DPP scans / month | Unlimited | Unlimited | Unlimited | Unlimited |
| Audience control | ||||
Consumer / Trade / Regulator audiences | Included | Included | Included | Included |
Per-field audience scoping | Limited | Included | Included | Included |
Partner API authenticationComing soon | Not included | Included | Included | Included |
Per-audience access audit logComing soon | Not included | Limited | Included | Included |
| Compliance templates | ||||
ESPR-ready templates | Limited | Included | Included | Included |
EU Battery Regulation templateComing soon | Not included | Included | Included | Included |
PEFCR + sectoral templatesComing soon | Not included | Limited | Included | Included |
Custom schema builderComing soon | Not included | Not included | Limited | Included |
| Distribution & integrity | ||||
Trading partner REST APIComing soon | Not included | Included | Included | Included |
Webhook events on DPP changesComing soon | Not included | Included | Included | Included |
Blockchain anchoring (built-in) | Included | Included | Included | Included |
Per-DPP anchor proofsComing soon | Limited | Included | Included | Included |
Alternative ledger (Hyperledger / Ethereum)Coming soon | Not included | Not included | Not included | Included |
Dedicated regulator export channelComing soon | Not included | Not included | Limited | Included |
| Surveillance & Market Risk | ||||
Public regulatory feed monitoringComing soon | Included | Included | Included | Included |
Automatic batch cross-matchingComing soon | Limited | Included | Included | Included |
Incident management workflowComing soon | Limited | Included | Included | Included |
Marketplace + DPP-scan signalsComing soon | Not included | Included | Included | Included |
Field-direction signalsComing soon | Not included | Limited | Included | Included |
Webhook & API notificationsComing soon | Not included | Included | Included | Included |
Regulator submission packetsComing soon | Not included | Not included | Included | Included |
Surveillance audit trail exportComing soon | Limited | Included | Included | Included |
Recall feed coverageComing soon | 10+ | 30+ | 50+ | Custom |
| Analytics | ||||
| Reports & dashboards | ||||
Standard reports & dashboards | Included | Included | Included | Included |
Supplier intelligence dashboardsComing soon | Limited | Included | Included | Included |
Supplier concentration scoringComing soon | Included | Included | Included | Included |
| AI insights | ||||
Anomaly detection alertsComing soon | Limited | Included | Included | Included |
Embedded AI reports (NLP)Coming soon | Limited | Included | Included | Included |
Model explainability exportsComing soon | Limited | Included | Included | Included |
| Forecasting & sustainability | ||||
Demand & yield forecastingComing soon | Not included | Included | Included | Included |
Sustainability analyticsComing soon | Not included | Limited | Included | Included |
| Developer & customization | ||||
API access to scoresComing soon | Not included | Included | Included | Included |
Custom model trainingComing soon | Not included | Not included | Limited | Included |
| IoT & Cold Chain | ||||
| Connectivity | ||||
MQTT / HTTP / CoAP ingest | Included | Included | Included | Included |
Modbus TCP / LoRaWAN / BLEComing soon | Not included | Included | Included | Included |
Custom protocol integrationComing soon | Not included | Not included | Limited | Included |
IoT devices | 5 | 100 | 500 | Unlimited |
| Monitoring & alerts | ||||
Real-time sensor dashboard | Included | Included | Included | Included |
Automated threshold alerts | Limited | Included | Included | Included |
Alert escalation chainsComing soon | Not included | Included | Included | Included |
| Tracking | ||||
RFID & NFC tag managementComing soon | Limited | Included | Included | Included |
GPS & live location trackingComing soon | Not included | Included | Included | Included |
Geofence alertsComing soon | Not included | Limited | Included | Included |
| Device management | ||||
Remote health monitoringComing soon | Limited | Included | Included | Included |
Calibration trackingComing soon | Not included | Included | Included | Included |
OTA firmware updatesComing soon | Not included | Limited | Included | Included |
Dedicated device onboardingComing soon | Not included | Not included | Limited | Included |
| Branding & White-label | ||||
Org logo + company colours | Included | Included | Included | Included |
Custom themed UI | Included | Included | Included | Included |
White-label & OEM resell | Not included | Not included | Not included | Included |
| Platform & support | ||||
Internal seats | 5 | 25 | 100 | Unlimited |
Sites | 1 | 5 | 30 | Unlimited |
API calls per day | 1,000 | 100,000 | 1,000,000 | Unlimited |
Webhooks & event streaming | Not included | Included | Included | Included |
Data retention | 1 year | 3 years | 7 years | Custom |
Storage | 2 GB | 50 GB | 200 GB | Unlimited |
Support | Email + community | Priority email | Priority email + chat | Dedicated CSM |
SSO + SCIM provisioning | Not included | Not included | Limited | Included |
On-prem deployment | Not included | Not included | Not included | Included |
Custom SLAs | Not included | Not included | Not included | Included |
All prices in USD. Enterprise is custom-negotiated — no public anchor by design. Limits and add-on prices are provisional.
FAQ
Common questions
Quick answers about plans, scaling, and what's actually included.
Starter is paid at $99 / month standard. There is also an eligibility-based track that provides a free Starter seat for qualifying non-profits and small businesses in funded regions - approval typically within 5 business days.
A seat is one internal user login — your employees (ops, QA, supervisors, admins). Each tier includes a bundle: Starter 5, Growth 25, Premium 100, Enterprise unlimited. Additional internal seats are $9 / seat / month, prorated. External users — suppliers, auditors, regulators, and consumers scanning DPPs — are always free across every tier.
Yes. Suppliers submitting evidence, auditors reviewing your audit trail, regulators accessing submission packets, and consumers scanning DPPs are always free across every tier — no caps, no per-user charges. The supplier-record cap (25 / 500 / Unlimited / Unlimited) is a separate limit on how many suppliers you can profile in your directory, not on portal users.
Core capabilities are the features marked with ✔ across all four tiers in Compare Plans — the platform spine that ships at full functionality on every paying tier. They include most of the Traceability suite plus the foundations of HACCP, Compliance, DPP, and the supporting tools (Supplier, Analytics, IoT, Surveillance, Branding). Advanced features unlock at higher tiers.
Yes. Every paying tier — including grant-funded Starter — receives every core capability at full functionality (see above for what "core" means). What changes between tiers is volume limits and access to advanced features beyond the core set. Add-ons let you cherry-pick advanced features at any tier.
Yes - self-serve checkout supports upgrade and downgrade at any time. Add-ons can be added or removed at any time and are prorated.
Starter / Growth / Premium subscribers who join immediately after the private beta closes get a one-time 12-month discount (Starter $49, Growth $199, Premium $499). It is mutually exclusive with the standard annual discount (10% Starter / 20% Growth / 30% Premium) — customers take the better deal.
No. The price shown on each self-serve plan is the price you pay — there is never a surcharge at checkout. Traceage absorbs all payment-processing fees charged by our providers: Stripe for card payments worldwide (2.9% + $0.30 per charge, +1.5% for international cards, +1% where currency conversion is required) and Paystack for cards and mobile money across Africa (Nigeria 1.5% + ₦100, Ghana 1.95%, South Africa 2.9% + R1.00, Kenya 2.9% / M-PESA 1.5%, Côte d'Ivoire 3.2% / mobile money 1.95%). Enterprise plans are invoiced directly by bank transfer.
Starter includes email and community support. Growth adds chat. Premium adds chat and call support. Enterprise includes a dedicated customer success manager, 24/7 channels, and custom SLA terms.
Traceage is in a private beta. All plans are free for participants during this window so we can validate workflows alongside early customers and finalise feature scope. Request access by filling the waitlist form on the homepage — we onboard cohorts roughly every three weeks.
A chain-of-custody event is any state change captured in the traceability event spine — e.g. a batch is produced, packed, dispatched, received, transformed, or inspected. We follow GS1 EPCIS 2.0 (CBV) verb semantics: each event records the what, when, where, why and how at full GS1 fidelity.
Region-pinned data residency is available as a premium add-on for regulated multinational and government-sector deployments — see the pricing page for inclusions and pricing. Every record is anchored on Polygon for tamper-evident integrity (built-in across all tiers). SOC 2 Type II is on the roadmap; ISO 27001 alignment is in flight.
Per-unit overage on tier-card dimensions (product variants, events, suppliers, API calls) is shown inline on each tier card and scales linearly. Separate volume add-ons (Internal seats at $9/seat/mo, storage at $1.50/GB/mo, IoT devices at $1.20/device/mo, sites at $19/site/mo) are uniformly priced and stack on any tier. DPP issuance and consumer DPP scans are unlimited on every paid tier — no caps, no per-issuance fees. Multi-tenant / group discounts for organisations operating multiple legal entities are handled by Enterprise — talk to sales for a single billing relationship.
Trust & security
Compliance-grade infrastructure, tamper-evident records, and data ownership — baked in across every plan.
Tamper-evident by default
Every traceability event and DPP is anchored on Polygon for tamper-evident integrity.
Built-in across all tiers — no add-on required.
Compliance-grade
SOC 2 Type II on the roadmap; ISO 27001 alignment in flight. GDPR-ready by design.
Annual third-party audits.
You own your data
Full export at any time, in open standards (GS1 EPCIS 2.0). No vendor lock-in.
Cancellation includes a complete export.
Start free, lock in your rate
All subscriptions are free during the private beta. Upgrade to unlock 12-month discount post-beta. Talk to sales for Enterprise.